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Fatal Error when opening a project

When i try to open a project, or create one, it gives me a fatal error.

MachineId:E7C295934D6E69FD30B82F8D354BC5F5 EpicAccountId: Fatal error: [File:D:\Build\++UE4+Release-4.12+Compile\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 288] Direct3DDevice->CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D) failed at D:\Build++UE4+Release-4.12+Compile\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Texture.cpp:434 with error E_INVALIDARG, Size=856x372x1 Format=(0x0000002C), NumMips=1, Flags=D3D11_BIND_DEPTH_STENCIL D3D11_BIND_SHADER_RESOURCE UE4Editor_Core!FDebug::AssertFailed() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\core\private\misc\outputdevice.cpp:440] UE4Editor_D3D11RHI!VerifyD3D11CreateTextureResult() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:276] UE4Editor_D3D11RHI!SafeCreateTexture2D() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11texture.cpp:436] UE4Editor_D3D11RHI!FD3D11DynamicRHI::CreateD3D11Texture2D() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11texture.cpp:695] UE4Editor_D3D11RHI!FD3D11DynamicRHI::RHICreateTexture2D() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11texture.cpp:992] UE4Editor_RHI!FDynamicRHI::RHICreateTexture2D_RenderThread() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\rhi\private\rhicommandlist.cpp:1969] UE4Editor_RHI!FRHICommandListImmediate::CreateTexture2D() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\rhi\public\rhicommandlist.h:2549] UE4Editor_Renderer!RHICreateTexture2D() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\rhi\public\rhicommandlist.h:3180] UE4Editor_Renderer!RHICreateTargetableShaderResource2D() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\rhi\public\rhiutilities.h:423] UE4Editor_Renderer!FRenderTargetPool::FindFreeElement() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\renderer\private\postprocess\rendertargetpool.cpp:317] UE4Editor_Renderer!FRenderingCompositeOutput::RequestSurface() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\renderer\private\postprocess\renderingcompositiongraph.cpp:1019] UE4Editor_Renderer!FRCPassPostProcessSelectionOutlineColor::Process() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\renderer\private\postprocess\postprocessselectionoutline.cpp:38] UE4Editor_Renderer!FRenderingCompositionGraph::RecursivelyProcess() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\renderer\private\postprocess\renderingcompositiongraph.cpp:656] UE4Editor_Renderer!FRenderingCompositePassContext::Process() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\renderer\private\postprocess\renderingcompositiongraph.cpp:211] UE4Editor_Renderer!FPostProcessing::Process() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\renderer\private\postprocess\postprocessing.cpp:1981] UE4Editor_Renderer!FDeferredShadingSceneRenderer::Render() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\renderer\private\deferredshadingrenderer.cpp:1471] UE4Editor_Renderer!RenderViewFamily_RenderThread() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\renderer\private\scenerendering.cpp:1931] UE4Editor_Renderer!TGraphTask<`FRendererModule::BeginRenderingViewFamily'::`25'::EURCMacro_FDrawSceneCommand>::ExecuteTask() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\core\public\async\taskgraphinterfaces.h:999] UE4Editor_Core!FNamedTaskThread::ProcessTasksNamedThread() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\core\private\async\taskgraph.cpp:932] UE4Editor_Core!FNamedTaskThread::ProcessTasksUntilQuit() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\core\private\async\taskgraph.cpp:679] UE4Editor_RenderCore!RenderingThreadMain() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\rendercore\private\renderingthread.cpp:319] UE4Editor_RenderCore!FRenderingThread::Run() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\rendercore\private\renderingthread.cpp:440] UE4Editor_Core!FRunnableThreadWin::Run() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:74]

what should i do? Sorry i'm new to UE4.

Product Version: UE 4.12
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asked Aug 25 '16 at 08:46 PM in Bug Reports

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VXPM
1 1 2 3

avatar image Sean L ♦♦ STAFF Aug 26 '16 at 12:41 PM

Hello,

  • Could you please provide the logs from your project's Saved->Logs folder after the crash occurs?

  • Could you please provide your dxdiag?

  • Have you tried updating your graphics card drivers (if they aren't already up to date)?

avatar image VXPM Aug 27 '16 at 07:44 PM

1 - MyProject2.log --> http://pastebin.com/SPQfe367 2 - DxDiag --> http://pastebin.com/kaUgcP2A 3 - They're updated.

avatar image Sean L ♦♦ STAFF Aug 29 '16 at 01:32 PM

This is the concerning error that I'm seeing in your log:

LogD3D11RHI:Error: Driver crashed while creating texture: 856x372x1 (0x0000002c) with 1 mips

The problem here is most likely hardware related, as it appears that you are using an integrated graphics card.

Does this occur in a clean project as well?

avatar image VXPM Sep 01 '16 at 05:49 PM

Yes, with all the projects.

avatar image Sean L ♦♦ STAFF Sep 01 '16 at 07:16 PM

If you look at the software conflicts wiki, located here: https://wiki.unrealengine.com/Software_Conflicts you'll notice that there are known issues with intel integrated graphics. If your drivers are up to date and you are still experiencing issues, it is likely an issue with the graphics card being below recommended specs.

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Hello,

I am marking this topic as resolved for tracking purposes, as we have not heard from you in a few days. If this issue persists, feel free to respond to this thread. For any new issues, please create a new Answerhub topic.

Have a great day

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answered Sep 06 '16 at 02:03 PM

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Sean L ♦♦ STAFF
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