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Splash screen flashes, then the app crashes.

Hi,

So I sent my game, which is nowhere close to completion, to my tablet for testing. When it finally got there, if I open it, the "Your Splash Screen Here" screen flashes between it and a black screen for a seemingly random amount of time, then the app crashes. Any ideas?

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asked Sep 01 '16 at 08:14 PM in Packaging & Deployment

avatar image

Corranpercy
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avatar image Samantha Sutton ♦♦ STAFF Sep 02 '16 at 04:39 PM

Corranpercy,

In order to better assist you, I'm going to need for you to provide me the logs from your mobile device.

  • Attach your phone to the computer

  • Go here: C:\NVPACK\android-sdk-windows\tools

  • Open up Monitor.bat

  • Launch the program and save the logs

If you cannot get Monitor.bat to open, please go to:

  • C:\NVPACK\android-sdk-windows\tools\lib\monitor-x86

  • Open up Monitor.exe

  • Follow the instructions above

Make sure that you highlight all of the logs, because they do not save unless they're highlighted.

Thank you!

avatar image Kagamusha Sep 28 '17 at 11:13 AM

I'm having this exact same issue, I've ran the Device Monitor and here is the log it has given me:

https://pastebin.com/C4LrPd92

(couldn't fit it all into the post!)

avatar image Kagamusha Sep 30 '17 at 09:53 AM

Has anyone resolved this issue yet? I could really do with knowing how to resolve this! :O

Does anyone know what this log is saying and where it's bugging out?

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Hey Corranpercy,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you!

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answered Sep 06 '16 at 08:29 PM

avatar image Kagamusha Sep 28 '17 at 11:12 AM

I'm having this exact same issue, I've ran the Device Monitor and here is the log it has given me:

https://pastebin.com/C4LrPd92

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