Unable to redownload the installer

Having issues with the “Error! No version recieved”

Went to try redownload the installer and every time i click the thing in my account it says the page isn’t found…

Any suggestions on that?

Hey Alteos -

I am sorry you are having this issue. Have you tried logging out and back into the Unreal page? As soon as you log back, the website will take you to your billing page and a link to download the launcher will be on the right side, a large-friendly orange download button one for PC and one for Mac.

Thank You -

Eric Ketchum

I’ve tried that, multiple times… On multiple computers, but the link just does not work…

Hi Alteos -

When you hover over the Download button you should see a link shown in the bottom bar of the browser, are you seeing that link when you hover? I don’t think this is an issue but what browser are you using as well? Also if you can give us a screenshot of the 404 page you get when clicking on the Download button.

Thank You -

Eric Ketchum