UE 4.13.0 Stuck at "please wait"

Hello,

I’m trying to download and install unreal engine. Just downloaded the launcher and everything seemed to work fine until I clicked the “Install Engine” button under the Unreal Engine tab.The 4.13.0 version shows up under Engine Versions but I didn’t get a window to accept the EULA and it just sits at “Please Wait”

I’ve read through the troubleshooting content and looked through the forums. Nothing seems to solve the issue. I already change my DNS settings to use google DNS and I checked that I am not behind a proxy.

Any thoughts? Thanks!

  • Jesse

Something I just noticed… a number of the sections within the lancher have a “Uh oh, there is supposed to be something here. Try sorting out the connectivity issue and return to this page.” message. I wonder, is there a server down?

Me too. Nice to see other people having the same issue as I was worried.

I’m glad I’m not the only one who’s getting this. I tried reinstalling the launcher, disabling antivirus and everything. Never even occurred to me that a server could be down. Hopefully Epic can get it sorted soon

I too am having that issue. Guess I will wait and see if it sorts itself out later.

Just saw you post, im having the EXACT same problem and someone else commented on my thread saying they are too, nice to see im not in the only one

Whenever I click on ‘Add Versions’ it sits on 4.13.0 ‘Please Wait…’ and my Learn tab states the same connectivity message yet the marketplace seems to open fine. Also tried the same methods as below to try and fix it with no luck.

Same here…Stuck at the “Please Wait”

Stuck at “Please wait” as well.

Please wait…

DNS, ports or fw settings don’t change anything, nor a launcher re-install

Same here

the same for me “please wait”

I’m also having the same issue. Trying to setup on a new computer and it just does the same as everyone has stated above. Hope someone comes up with a solution.

same problem here… ok so if i go to bed, when i wake up it might be fixed? well hopefully all will be good tomorrow! :smiley:

same thing here… “Uh oh, there is supposed to be something here. Try sorting out the connectivity issue and return to this page.”

oops did answer instead of comment :frowning:

I’m stuck here too.

same - maybe they rollout some hotfix

What a bummer! Needed a day off for some time to play in 4.13… but it’s Labor day, no ones in the Epic offices :frowning:

same here. stuck at “Please wait” and no content in other sections such as learning and marketplace

"Holiday Notice

In observance of Labor Day in the United States, Epic Games will be closed on Monday, September 5."

Might be because of this? :frowning: