Black screen; shipping APK (hear sound/see ads)

My dev build has some twitchy behavior. Randomly when installing and reinstalling it will show translucent flipbooks and translucent particles as solid black squares. Besides that it works fine.

The shipping build though, everytime I install and launch on the phone it will show a black screen after the splashscreen (which I can see fine). But I can hear the sound and see the ads. I can also push the buttons and hear everything working in the background.

I am not using any blacklist and I have not checked the “Do not use engine content” option. Besides I can see it in dev so it has something to do with the shipp config.

This is for android and using 4.13 (release version of today)

SulXo,

In order to better assist you, could you please provide me the names of the devices, their Android versions and the logs from the mobile devices you’ve tested?

  • Attach your phone to the computer
  • Go here: C:\android-sdk-windows\tools
  • Open up Monitor.bat
  • Launch the program and save the logs

If you cannot get Monitor.bat to open, please go to:

  • C:\android-sdk-windows\tools\lib\monitor-x86
  • Open up Monitor.exe
  • Follow the instructions above

Make sure that you highlight all of the logs, because they do not save unless they’re highlighted.

Thank you!

Here you go. I highlighted just before starting the app and let it run a few seconds. 3rd line it starts the app.
[link text][1]

105984-log.txt (26.7 KB)

Thank you for the logs. Unfortunately, your logs did not capture what type of device you’re on, what OS you’re on or any of that. Could you please provide that information along with whether or not a new template shows up on your screen (without modifications to the project itself)?

Thanks!

Oh sorry I forgot. It’s a , Android 6.0.1

Blank project does work fine even in ship config. I just had to put the key and setup the template map. I haven’t touched anything else.

Would you be able to share your project to me through a private message on the forums? I have a suspicion that there is something going on with your textures/materials but I can’t be certain at this point.

I have a on 6.0.1 to test on. :slight_smile:

Some development. Also I sent you a message on the forum.

After creating a new project and pasting the content of the old one, I reset all the project settings and repacked as shipping for android(all) with only etc1 textures, it now works perfectly.

At first it would not install, then it would crash when launched from the editor. I suspected what seems to be the problem, simple storage capacity. I was receiving a warning about storage space but the old project still installed ok. Now I realized I had tons of stuff in the dumpster and after deleting all of that the app installed fine and works perfectly.

Although that is with the new project, so I don’t know if it’s due to the storage or the new project settings themselves.

I’ll be testing some more and see if it’s stable.

If it was because of storage capacity I’ll feel very dumb :smiley:

Sometimes I forget to clean off the SD card on our devices and I run into silly issues. Let me know if you find out anything else.

Have a great weekend!