Loading maps slower in 4.13

Community Community & Industry Discussion
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1

Hi,

I updated my mobile game from 4.12 to 4.13 and am now experiencing slow load times when opening maps.

These are the load times on my Galaxy S7 Edge:

4.12 1.88 seconds

4.13 6.48 seconds

That’s a huge increase, and with absolutely no change in my content.

What is the cause of this, and is there anything I can do to resolve it?

Thanks.

2

I had the same issue. I had to revert back to 4.12.5 because Apple doesnt allow massively long black screens like that. My loading screens are twice as long as yours on iphone 6s plus. Before, it would only take about 1-3 seconds to open a level and my loading screen would bridge the gap. Now it is taking about 10 seconds … even when it loads a basic UI only map (Start game screen).

3

i counted a 14 second delay on my android intro map today - this is bad for business, i hope this get resolved soon

4

i have same issue. :frowning:
4.12.5 4~5 sec
4.13.1 12~13 sec

5

Hi everyone. I have just seen this question, and moved it into the Bug Reports section so our staff can investigate it. Cheers

6

Hey ,

Thank you for bringing this to our attention. I have thoroughly tested and verified a similar issue and entered UE-36835.

Thanks,

7

How is going resolving process of this bug? We are really in trouble.

Our game launch test results on Zenfone 2:

4.12.5: 15~ seconds (5 trials)

4.13.1: 39~ seconds (so many trials)

Our game launch test results on Galaxy Note 4:

4.12.5: 5~ seconds (according to old results)

4.13.1: 20~ seconds (so many trials)

Also players with lower end devices are reporting that game is launching at them from 1 minute to 2 minutes! Android says “This application is not responding. Do you want to close it?”, at most times, according to players. We can’t go back to 4.12.5 as we did too many changes. Please bump this issue, we can’t invest in our game anymore with this bug :frowning:

8

Just wanted to add we’re seeing similar results on Nexus 6P with our game after upgrading to 4.13. Setting the package to be compressed seems to exacerbate the issue greatly.

9

sorry for opening this back up but there has been progress - Unreal Engine Issues and Bug Tracker (UE-36835)

it seems this has been fixed in 4.14 - here is the commit if you want to merge it down to 4.13.x - https://github.com/EpicGames/UnrealEngine/commit/b51fcbfd167e4322e3580c2c14f22431df2f21ca

10

i integrated this fix into my 4.13.1 build - wow it loads fast now

11

i have same issue 6 sec 4.12 / 14 sec 4.16.1