Unreal editor not responding when loading 96% (mac)

Hi,
Every time I try to open a project in the editor it loads until 96% and then the application (unreal editor) stops responding, after this it will crash. (I have not opened a project yet and am saving the projects to a hard drive because my computer has limited space left).

Hi magnuswiklund,

There are a number of things that could be causing this therefore we will need some more information:

  • Please post your system specs
  • Is this the first time you’ve downloaded the Launcher/Editor or do you have the Launcher and previous versions of the Engine already installed?
  • Are you downloading from the binary from the Epic website or the Github version
  • When it crashes, do you see the Crash Reporter window? If so, cut and paste the contents of the main window and paste as a document here and be sure to hit the “submit” button.

Lastly, as you have mentioned your hard drive has limited space. If you can back up some files then clear some space, this may resolve the issue.

-.

Hi ,

Since we have not heard back from you in a while, we are marking this post “resolved” for tracking purposes. However, if you are still having problems with the editor becoming unresponsive at 96%, please respond with the requested information as well as what troubleshooting steps listed above that you’ve tried and we will continue to investigate.

Thanks,

.

Same problem, UE 4.13.0 on Macbook pro (2015). Can’t even create a new project, everything froze at 96%. If I choose “without starter content”, things will go pass 96%, but then still crash.

Hi Wangshu,

With the Launcher and Editor closed, delete the DerivedDataCache folder from your install directory: 4:13>Engine>DerivedDataCache

Then open Launcher and create a new Third Person Blueprint project. (The folder you deleted will be regenerated.)

.

Hi Wangshu,

Since we have not heard back from you in a while, we are marking this post “resolved” for tracking purposes. However, if the Editor not responding when loading 96%, please respond with the results from the troubleshooting steps above.

Thanks,

.

Thanks, I’m not sure what the problem was, but anyway I installed 4.10 long before, and things didn’t get cleaned up after I removed the engine from the launcher.

So I just searched everything in my computer about “unreal” and “epic” and cleaned them up (searching also includes the hidden ~Library/Application Support folder), then I reinstalled 4.12, then things worked fine for me.

I’ll update when I give 4.13 a try.

I’ve been having the same problem. I followed your previous advice, , and now the editor loads completely, but won’t respond. It’s not even crashing now. I just can’t use it at all. I have to force quit every time i try because nothing is happening.

Thanks for posting your resolution.