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Imported models&skeletal crashes in one particular project

Error occurs only with models with skeletal meshes(models without bones works fine) made in MakeHuman application, Error also occurs in one particular project, i tried to open same models in another project and they work fine. Video below show my problem

https://www.youtube.com/watch?v=L86h6hPtOFg&feature=youtu.be

 Error text:

MachineId:4024978D4734E078EE6C0692D68BE984 EpicAccountId:afdf5b1bd39240bf89086d4296721592

Fatal error: [File:D:\Build\++UE4+Release-4.12+Compile\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 180] Unreal Engine is exiting due to D3D device being lost. D3D device was not available to assertain DXGI cause.

UE4Editor_Core!FDebug::AssertFailed() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\core\private\misc\outputdevice.cpp:440] UE4Editor_D3D11RHI!TerminateOnDeviceRemoved() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:186] UE4Editor_D3D11RHI!VerifyD3D11Result() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:225] UE4Editor_D3D11RHI!FD3D11DynamicRHI::RHIReadSurfaceFloatData() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11rendertarget.cpp:1178] UE4Editor_RHI!FRHICommandListImmediate::ReadSurfaceFloatData() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\rhi\public\rhicommandlist.h:2733] UE4Editor_Renderer!GetReflectionCaptureData_RenderingThread() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\renderer\private\reflectionenvironmentcapture.cpp:1015] UE4Editor_Renderer!TGraphTask<`FScene::GetReflectionCaptureData'::`2'::EURCMacro_GetReflectionDataCommand>::ExecuteTask() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\core\public\async\taskgraphinterfaces.h:999] UE4Editor_Core!FNamedTaskThread::ProcessTasksNamedThread() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\core\private\async\taskgraph.cpp:932] UE4Editor_Core!FNamedTaskThread::ProcessTasksUntilQuit() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\core\private\async\taskgraph.cpp:679] UE4Editor_RenderCore!RenderingThreadMain() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\rendercore\private\renderingthread.cpp:319] UE4Editor_RenderCore!FRenderingThread::Run() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\rendercore\private\renderingthread.cpp:440] UE4Editor_Core!FRunnableThreadWin::Run() [d:\build++ue4+release-4.12+compile\sync\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:74]

Product Version: UE 4.12
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asked Sep 18 '16 at 09:45 AM in Bug Reports

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avatar image Matt.Williams Sep 21 '16 at 05:06 PM

Hey,

Can you send me your dxdiag info? It appears to be a driver crash that causes the editor to crash.

Can you also try loading a blank level before attempting to open the skeletal mesh? You may need to try migrating your content to a blank project to see if that helps.

-Matt W.

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Hi,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will follow up.

-Matt W.

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answered Sep 27 '16 at 06:10 PM

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