issue
When starting the editor, it freezes at 10%
##Additional info
- Previously able to use the editor without any issues, problem just appeared one morning
- Occasionally it will hang at the 18% mark, but it is rare
- Issue persists even after a full out cleanup of any related files I can find and reinstalling everything
- Tried multiple engine versions, they all hang at the same step
- On a very few occasions, putting the laptop to sleep, on wakeup the editor have occasionally progressed to the create a project menu
- At this point, creating or importing a project effectively restarts the editor and once more it hangs at 10%
- Unfortunately none of my attempts while attempting to launch my project files directly managed to launch, so I never made it trough to the editor itself
- Launching the editor directly trough the terminal is a noop, still hangs
- On freeze the application is unresponsive, a
kill -9
is the only way to force it dead - Already been in touch with customer service trough link text with the recommendation of a clean reinstall
#files and locations found and deleted
~/Library/Epic
~/Library/com.epicgames*
~/Library/Cookies/com.epicgames.EpicGamesLauncher.binarycookies
~/Library/Logs/Unreal Engine
~/Library/Preferences/Unreal Engine
~/Library/Preferences/com.epicgames.UE4Editor.plist
~/Library/Saved Application State/com.epicgames*
~/Library/Services/UE4EditorServices.app
/Users/Shared/UnrealEngine
/Applications/Epic Games Launcher.app
Including any references to *com.epicgames*
found under /private/var/db/BootCaches
- OSX 10.11.6
- MacBook Pro (Retina, 13-inch, Early 2015)
Files
- Logs from multiple launching attempts, some of which woke up along with the system after a sleep
- Process sample taken during a 10% freeze