Can't download Marketplace content due to launcher issues

I’m behind a serious proxy that involves web authentication. When I try to navigate to ‘Marketplace’, ‘Community’ or ‘Learn’ I can see the proxy authentication page. When that page is complete it tries to navigate to the correct destination except instead of navigating inside the launcher it opens the default browser. If I try to purchase/acquire content in the browser it directs me back to the launcher creating an endless cycle.

Would it be possible to force the client to open the redirect internally rather than with the system default browser? This would make it possible to get Marketplace and Learning content.

Hi there,

Can you please send us all the details about this issue to: marketplace-support@unrealengine.com? Please be sure to include your launcher logs, the Account e-mail associated with this issue and whether or not you’ve seen this issue persist on more than one machine.

Thanks,

Stephanie