We have three Startup Movies in our game, one is the Unreal Logo (that Epic Provides), another is our studio logo followed by the game logo. Each one is a short 2-4 second animation.
The third video, regardless of project settings, is always skipped on Startup if we package for either Windows or iOS. On Android, it works just fine. It plays the first half second, then skips the rest on Windows and iOS platforms.
I believe I have traced the issue down to the video being a different resolution to the other two. It’s 1918*1080 (don’t ask why the 1918, it’s not meant to be…), I’m going to try to convert it to 1280 * 720 and see if we get a different result.
Regardless, I feel as though startup movies should really support larger resolutions?
I am not having issues with the Startup Movies playing. I tested three separate video files, like yourself, two of which were at 1280x720 resolution and one is 1920x1088 (odd resolution). All the video files played as expected when played in a Packaged Windows project.
Let me know if you have further questions or need additional assistance.
So you can confirm it works on both Windows and iOS?
I will say that we made a number of changes to the Media Framework and how playback is handled in 4.13. I don’t mind grabbing your files if you want to send them privately via a PM on the Forums, but if you would like to quickly test and see if your larger resolution video formats work in that version, what you are requesting could already be working.