x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Launcher Download Bug

LogInit: Build: ++Portal+Release-Live-CL-3128214 LogInit: Engine Version: 4.14.0-3128214+++Portal+Release-Live LogInit: Compatible Engine Version: 4.14.0-3128214+++Portal+Release-Live LogInit: Net CL: 3128214 LogInit: Compiled (64-bit): Sep 16 2016 11:51:13 LogInit: Compiled with Visual C++: 18.00.21005.01 LogInit: Build Configuration: Shipping LogInit: Branch Name: ++Portal+Release-Live

Install a fresh Launcher, select to install some Unreal Engine. In my case 4.13.1 A strange rectangle shows up displaying dl speed and something what is ment as a "how much is left" but w/o saying so.

  1. While the dl progresses, select the window and resize it, after resizing keep the left mouse button clicked/down -> dl display freezes and jumps back to values beyond what you internet connection is capable of after releasing the mouse button

  2. While the dl progresses, select the window and resize it back and forth while keeping the left mouse button clicked -> dl display drops to 0 and jumps back to values beyond what you internet connection is capable of after releasing the mouse button

Bonus bug: download comes to a compleat halt after trying steps 1 or 2 for some time

Product Version: Epic Games Launcher
Tags:
more ▼

asked Sep 30 '16 at 12:55 AM in Bug Reports

avatar image

free-sky
1 2

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

1 answer: sort voted first

Hello,

I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the "Email Us" button under the "Contact Us" section. Thanks!

Have a great day

more ▼

answered Sep 30 '16 at 12:52 PM

avatar image

Sean L ♦♦ STAFF
43.5k 485 152 442

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question