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An Error when installing Epic Games Launcher

Iv'e looked through every forum out there but I didn't find an issue like mine. when I go to install everything is fine until "Status: Creating Shortcuts" gets stuck and an error message pops up saying "An error occurred while attempting to create the directory: C:\WINDOWS\Installer{C8E7C575-FCFA-46B2-8FC0-E8AC65501350}"

Here's what iv'e tried: - Changing permissions to Full Control - Checking for missing windows files with sfc scannow command - Re downloading the install - Turing off Windows Defender

Product Version: Epic Games Launcher
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asked Oct 10 '16 at 03:39 AM in Installation & Setup

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Hey Will_T3,

I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support. If you can't find what you're looking for on the site, please use the "Email Us" button under the "Contact Us" section to get in touch with one of our support staff.

Have a great day

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answered Oct 10 '16 at 01:30 PM

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Sean L ♦♦ STAFF
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Why is it trying to create a directory in your windows folder? Try picking another install directory

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answered Oct 10 '16 at 05:50 AM

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Night Watcher
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avatar image Will_T3 Oct 11 '16 at 02:00 AM

The installer is i'm not trying to make a directory in windows.

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