Packaged project can't run

Hi,

We are running into a problem after successfully packaging the project in windows x64, the game crashed(Unreal Engine Stopped working) and showed the problem has to do with ntdll.dll. Since there is no ntdll.pdb, we can’t figure out a clue about what’s going on.

We updated our project from 4.12.5 to 4.13.1 recently, and we built with source. The project runs fine in the editor and packages fine.

Thanks!

Hey hyuan,

After the crash occurs again, could you please provide me with the full output log so I can take a closer look? You can find it in the Saved->Logs folder if you’re packaging for development.

Thanks for looking in this. I attached the log file. Sorry for some foreign characters we use in our project.link text

Hello,

I’m seeing quite a lot of load errors in your logs, so I’d recommend fixing these up. Once you have resolved these, if you are still experiencing errors feel free to provide the updated output log.

LoadErrors:Error: Error /Game/UMG/mainui : Can’t find file for asset. /Game/UMG/ItemList

LoadErrors:Error: Error /Game/UMG/mmenu_0 : Can’t find file for asset. /Game/UMG/ItemList

LoadErrors:Error: Error /Game/UMG/modelitem : Can’t find file for asset. /Game/Texture/LoadTexture

LoadErrors:Error: Error /Game/UMG/mmenu_0 : Can’t find file for asset. /Game/Texture/LoadTexture

Have a great day