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Marketplace Submission no response

Hello, i submitted the pack, and marketplace team said that my submission has been approved almost 2 weeks ago. i send them a message 3 days ago, and still there is no reply. My ticket number is 119010, please check this out.

Regards, Dinozavr

Product Version: UE 4.13
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asked Oct 13 '16 at 11:42 AM in Marketplace

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Dino zavr
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Hi Dino zavr,

The best thing to do in this case is post to the ticket again so it updates in our system. Please send another message to the ticket.

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answered Oct 13 '16 at 03:10 PM

avatar image Dino zavr Oct 13 '16 at 06:39 PM

Hello and Thanks, but i did it already and it doesn't update.

avatar image Adam Davis STAFF Oct 14 '16 at 06:32 PM

what is the email address you messaged from?

avatar image Dino zavr Oct 14 '16 at 06:54 PM

my email is godofwar8080@gmail.com i replied to marketplace submit, (i even sent a message directly to ticket from epicgames.zendesk.com - requests), still no answer. Maybe i should "mark it as solved" and try to submit again?

avatar image Adam Davis STAFF Oct 17 '16 at 07:14 PM

I've found your post and we will be updating the ticket soon.

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