Starting the launcher fails with with error code 0xc00000be

Development Getting Started & Setup
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1

Hi,

I am trying to install the new Unreal Tournament pre-alpha using the installer, but when launching the installer and after it has downloaded 100+MB of data it fails with the attached message showing up.
I’m using Windows 10, on an Intel i7-4600 CPU, 2.9 GHz with 16,0 GB RAM and an Intel HD 4600 Graphics Card.

I have tried to start with option -OpenGL, but the behavior stays the same.
I have also tried to get more specific logs with the option -debuglogging, but this gets me no additional logs at all.
In fact, the only logs I got are from when I initially start the installer and it downloads stuff. When I then trigger the launcher again, the message appears, but it doesn’t write any additional logs.

Attached are the screenshot of the error message, my zipped logs folder and the DirectX diagnosis result.

Best Regards and Thanks for help
Mathias

DirectX Diagnosis Result
Error Screenshot
Launcher Logs

2

Hey Motsn,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!

Have a great day