What’s interesting is this line of the crash report:
[2016.10.16-17.52.15:300][ 0]LogWindows:Error: Assertion failed: GApexModuleDestructible [File:D:\Build++UE4+Release-4.13+Compile\Sync\Engine\Source\Runtime\Engine\Private\PhysicsEngine\PhysLevel.cpp] [Line: 383]
His specs are:
Windows 7 Home
AMD Radeon HD 6900 Series
Intel Core-i7-2600 @3.4GHz
8GB DDR3
From looking at the source surrounding that assertion, it seems that it’s failing to load the APEX Destruction module entirely. Could you please check to see what driver version this person’s computer currently has? The full dxdiag output would be useful. I know we had some issues with a few AMD drivers in the past so this could be related. If he isn’t already at the latest, please try updating them to the latest and see if that makes a difference.
Looking at the dxdiag, it seems that they’re currently running driver version 15.20 for their AMD GPU. We’ve had issues in the past with this series of drivers so it may be best to update to a version 16 series or later. You can find more information about issues related to those drivers here: Fix for AMD Driver Crash? [Solutions inside] - Rendering - Epic Developer Community Forums
Upgrading to the 16.2.1 beta driver did work for this card. What’s weird though is that I have a PC here with a HD 7670 which should have roughly the same or worse specs which uses the 15.20 driver and the game works. Meaning it’s not just the drivers that are at fault here. Anyways thanks for the help!