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Cache achievements crashes on android

I was having crashes when testing on my app when I realized it was the "cache achievements" fault by testing with it and without. I tested in 4.13 as well in a blank project, same issue occurs.

Product Version: UE 4.12
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asked Oct 23 '16 at 10:48 AM in Bug Reports

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UpARiver
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avatar image Samantha Sutton ♦♦ STAFF Oct 28 '16 at 07:50 PM

UpARiver,

Is there a specific way that you're setting this up, or are you simply following a tutorial created by Epic Games?

Thank you!

avatar image UpARiver Oct 28 '16 at 07:59 PM

No, just login platform, then cache achievements. Crashes on the device. Was using 4.12.

avatar image Samantha Sutton ♦♦ STAFF Nov 02 '16 at 08:12 PM

In order to better assist you, I'm going to need for you to provide me the logs from your mobile device and screenshots of your set up.

In order to obtain the logs, please follow these simple steps:

  • Attach your phone to the computer

  • Go here: C:\NVPACK\android-sdk-windows\tools

  • Open up Monitor.bat

  • Launch the program and save the logs

If you cannot get Monitor.bat to open, please go to:

  • C:\NVPACK\android-sdk-windows\tools\lib\monitor-x86

  • Open up Monitor.exe

  • Follow the instructions above

Make sure that you highlight all of the logs, because they do not save unless they're highlighted.

Thank you!

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Hey UpARiver,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you!

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answered Nov 07 '16 at 08:23 PM

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