Downloaded, but won't launch

Development Platform & Builds
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1

Recently downloaded, but will not launch. Had no issue downloading, but when I click on “launch” it goes into “busy/please wait” and then returns to the “launch” button. Don’t know whats going wrong.
These are my specs,

System Information

Time of this report: 10/29/2016, 21:40:26
Machine name: TJBEAUSOLEIL-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160930-0600)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: N53SV
BIOS: BIOS Date: 02/10/11 17:21:45 Ver: 04.06.03
Processor: Intel(R) Core™ i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 4096MB RAM
Available OS Memory: 4008MB RAM
Page File: 2948MB used, 5063MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Please help…

2

Having exactly the same issue as above:

System Information

Time of this report: 10/30/2016, 15:43:00
Machine name: XXXXXX
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7640
BIOS: BIOS Date: 07/12/13 09:45:04 Ver: 04.06.05
Processor: AMD FX™-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16332MB RAM
Page File: 5178MB used, 27484MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

3

Hi,

We have modified the process for how we handle Launcher issues.

Please visit: http://help.epicgames.com

Here you will find information and solutions for common issues, as well as a contact form if you still need additional assistance.

Thanks,

TJ