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Can someone help me launch 4.13.2?

So after some difficulties getting past the prerequisite, uninstalling and re-installing, making sure drivers are up to date and permissions were set to admin, I find myself stuck with a big ol-launch button that only goes from please wait then back to launch.

The icing on the cake is that this is a new computer and this is the first thing I wanted to install. Any help will be appreciated.


Product Version: UE 4.13
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asked Nov 03 '16 at 05:05 AM in Installation & Setup

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avatar image blisters50 Nov 03 '16 at 07:57 AM

Had the same prob and had to install vs2015 community. Well most of it anyway because it kept hanging on a an update.

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Hey cgodoy1,

I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the "Email Us" button under the "Contact Us" section. Thanks!

Have a great day

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answered Nov 03 '16 at 06:42 PM

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Sean L ♦♦ STAFF
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avatar image cgodoy1 Nov 04 '16 at 05:14 PM

Much appreciated. I will try that as soon as I get window 7 to actually function we should be good.

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