I’m having an issue starting up the Engine. It’s saying my video drivers have crashed, and to ensure that they are up to date. I’ve done so, yet i’m still receiving the same error on start. I’m running a GTX 550 Ti, not sure if that may be causing the issue. I’ve provided my dxdiag output below, in case that might help at all.
DxDiag Information: DxDiag - Pastebin.com
Any help on how to fix this would be great. Thanks.
same-like issue with me sometimes, videodriver crashed when i do editor minimizing.
i have:
NVIDIA GeForse GTX 660 Ti
i7 3770
16Gb
Win7
And UE4 fill this crash log:
Rendering thread exception:
Direct3DDeviceIMContext->Map(VertexBuffer->Resource,0,D3D11_MAP_WRITE_DISCARD,0,&MappedSubresource) failed
at D:\BuildFarm\buildmachine_++depot+UE4-Rocket+Beta6\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11VertexBuffer.cpp:102
with error E_OUTOFMEMORY
Address = 0xfd9faa7d (filename not found) [in C:\Windows\system32\KERNELBASE.dll]
Address = 0xdf861a1c (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Core.dll]
Address = 0xdf76c8b2 (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Core.dll]
Address = 0xdb851471 (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-D3D11RHI.dll]
Address = 0xdb8467b2 (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-D3D11RHI.dll]
Address = 0xe49adea9 (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-RHI.dll]
Address = 0xdde5dafc (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Engine.dll]
Address = 0xdbb2a06e (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Renderer.dll]
Address = 0xdbac8fb5 (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Renderer.dll]
Address = 0xdb9de2a5 (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Renderer.dll]
Address = 0xdbae767d (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Renderer.dll]
Address = 0xdbac83bd (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Renderer.dll]
Address = 0xdf699856 (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Core.dll]
Address = 0xdf69999d (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Core.dll]
Address = 0xe4a94070 (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-RenderCore.dll]
Address = 0xe4a944bb (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-RenderCore.dll]
Address = 0xdf860c69 (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Core.dll]
Address = 0xdf85d1b1 (filename not found) [in D:\Rocket\Engine\Binaries\Win64\RocketEditor-Core.dll]
Address = 0x777ff56d (filename not found) [in C:\Windows\system32\kernel32.dll]
Address = 0x77933281 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
Address = 0x77933281 (filename not found) [in C:\Windows\SYSTEM32\ntdll.dll]
I notice in your DxDiag that you have less than 1GB dedicated memory on that card. Check the link below to see the minSpec for UE4.
“Dedicated Memory: 977 MB”
I would strongly recommend upgrading your graphics card.
I’m experiencing similar crashes, but in a worse manner. Instead of just crashing my drivers, it freeze completely the GPU (but the rest of the computer still runs as I can still hear my music). I’m forced to do an hard reboot, I don’t have any other solutions.
Like Ilya.Gusev mentioned just above, my crashes happen often when I minimize the Editor and go to work on something else. It also happened when I had the real-time mode on and the focus was on Maya (Maya was totally hiding the UI of Rocket).
The thing is, I have experienced those kind of crashes because of the nVidia drivers in the past (the last summer nVidia had a lot of problems with their last drivers updates). Now it’s only happening with Rocket. I’m not sure if it’s still related. I experienced this problem with each build, and even the last one (#1945001) is making this problem. My current workaround is that anytime I don’t need Rocket, I close it in the fear of the crash. Quite annoying to be honest and especially unproductive.
My current GPU is on an netbook (GTX 460M with drivers 327.23) but I also experienced this issue on my desktop computer (with a GTX 660, with various drivers versions). I know I’m not up to date, but updating to new drivers seems risky for the moment (even with the WHQL versions). My desktop GPU has 2GB of ram, my netbook GPU is allowed to 4GB and both computer have 16 GB of ram and are running under Windows 7 x64.
At first I thought it was because of the nVidia drivers (especially will the users reporting BSOD or freeze during the summer), but since it’s only happening with Rocket now I don’t know anymore.
That’s what I’m gonna try to do. Thanks!