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Unlinked account due to spam posts, now cannot relink...

I unlinked my account / left the GitHub organization after getting tired of faux troll posts popping up in my notifications. I wanted to relink and try to ignore those and use UE4 source code again, but I can't see to join the organization on github anymore.

I have the original email but the link does not work any longer.

To join Epic Games, follow this link:


Product Version: UE Github Master branch
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asked Nov 08 '16 at 01:30 PM in Using UE4

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Solved. Removed my username and readded it in my profle. Got the email again.

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answered Nov 08 '16 at 01:48 PM

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avatar image Tim C ♦♦ STAFF Nov 11 '16 at 09:11 PM

Hi ProfessorKaos64,

I am glad to hear that you were able to get your Unreal Engine and GitHub accounts re-linked. I am curious to know if you recall how you originally unlinked your accounts. Did you leave the Epic Games organization on GitHub, but leave your GitHub account name on your Unreal Engine account? If so, I suspect what happened is that since the Epic Games organization on GitHub is a private, invitation-only organization, you were unable to rejoin without a new invitation, and our system did not know that you needed one.

I am not sure if there is anything we can do to improve this process. Normally, how we recommend unlinking accounts is to remove your GitHub account name from your Unreal Engine account. This also removes your access to the Engine source code repo on GitHub. Adding your GitHub account name back onto your Unreal Engine account will automatically restore that access.

We apologize for the spam that occurred a while ago. GitHub has taken steps to try to prevent that from occurring again.


avatar image rlabrecque Aug 07 '17 at 07:29 PM

Hey Tim, I'm running into this as well currently. I left the Epic Games Org via github, and I don't think I changed anything on my UE account.

Trying to add my github account name to my profile results in:

That GitHub account is already associated with another account.


Failed to load resource: the server responded with a status of 422 (Unprocessable Entity)


Failed to make request: [Update Github], validation Errors: { "github": "errors.com.epicgames.account.external_auth_already_registered" }

avatar image Tim C ♦♦ STAFF Aug 07 '17 at 08:17 PM

Hi DaFox,

I just wanted to confirm that you have already tried deleting all of the text from within the GitHub Account Name field, saved the changes, then added in your GitHub Account Name and saved the changes again. Is that when you see the error message that you described?


avatar image rlabrecque Aug 07 '17 at 08:34 PM

Yep, there's actually no text there at all.

This is what it looks like when I first visit the page, nothings there, I've tried to save, discard, reload multiple times, but then yeah as soon as I try to put my github name in there and save I get that error. https://i.imgur.com/vMrBDax.png Github view: https://i.imgur.com/e0ePXJw.png

avatar image Tim C ♦♦ STAFF Aug 08 '17 at 06:51 PM

One of our online developers suggested completely logging out of your Unreal Engine account (it most likely wouldn't hurt to also clear your browser's cache and/or cookies once you are logged out), then log in again and see if it will let you add your GitHub account name.


avatar image rlabrecque-ue4 Mar 01 '18 at 10:34 PM

This is still an issue (as described above) unfortunately :(

Any chance that someone could unlink my account manually?

avatar image StuntThumper88 May 11 '18 at 09:43 PM

Im still bugged too

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