Download failed because the resource could not be found

anonymous_user_47abc122 · November 8, 2016, 4:56pm

Hello,

I’m asking this question because I couldn’t find a answer to it.
I uploaded my first app as an Alpha to the Play Store. The problem I#m facing now is that after the app downloaded and i want to open it, i get the error message “Download failed because the resource could not be found”. I uploaded my obb to play. This also happens when i install the app over adb. I deactivated play licensing to see if that would make a change but it didn’t. The thing is that i can see the gamescreen if i view the screenshots of the Firebase device test. IS there anything I might did wrong.
The obb can also be found under Android/obb so it is defenitly beeing downloaded.

Thanks for your help in advance,

anonymous_user_47abc122 · November 9, 2016, 4:45pm

I just deactivated the obb verification, and it seems to work now. Atleast on the Bluestacks Emulator. I will upload the app to the play store to test it, and report back later.

anonymous_user_47abc122 · November 9, 2016, 8:17pm

Now I’m getting onother Error:
No OBB found and no store key to try download.
But the obb is defenitly there.

anonymous_user_47abc122 · November 10, 2016, 4:55pm

I no acitivatet the play services, and I’m back to the start

anonymous_user_a08c0bf2 · November 10, 2016, 9:30pm

,

Can you please upload screenshots of your Android settings in your project?

Thanks!

anonymous_user_47abc122 · November 13, 2016, 7:32am

Ofcourse, here you go.

anonymous_user_a08c0bf2 · November 15, 2016, 10:20pm

,

This issue has been seen before. Could you please go through the steps listed [in this post][1]? Let me know if it doesn’t fix the issue you’re running in to.

Thanks!

Download failed because the resource could not be found - Mobile - Epic Developer Community Forums

anonymous_user_47abc122 · November 16, 2016, 1:21pm

As you might noticed, I’m the author of that post, and there was no solution provide.

anonymous_user_a08c0bf2 · November 16, 2016, 5:55pm

I spoke with one of the developers and that was provided as a solution. What I can suggest at this point is to upload the project again to PlayStore. Please make sure that the APK and the OBB are included when you’re uploading your game to the PlayStore.

Make sure you look over these documentation links:

[Use & attach APK expansion files][1]
[APK Expansion Files][2]

https://support…com/googleplay/android-developer/answer/2481797?hl=en
[2]: https://developer.android.com//play/expansion-files.html

anonymous_user_47abc122 · November 19, 2016, 8:12am

At this point I’ll just hope that the update 4.14 will fix this issue, because I really don’t know what to do at this point. If that also fails, I’ll probably reinstall UE4 to see if that helps.
But thanks for your assistance

anonymous_user_a08c0bf2 · November 21, 2016, 9:56pm

Did you test 4.14.0 yet?

anonymous_user_a08c0bf2 · November 29, 2016, 6:04pm

,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you!