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Can't install UE4

I really want to install UE4 but each time i try it gets stuck on a certain percentage and this error appears in the logs

[2016.11.14-23.52.45:612][211]BuildPatchServices: ERROR: 0 Failed to download chunk https://download.epicgames.com/Builds/Rocket/Automated/Engine/CloudDir/ChunksV3/56/1E831498F7B5DA11_C45688684842BC7BB8320695807DEEBE.chunk [2016.11.14-23.52.45:989][234]LogHttp:Warning: 0000016AA45FF880: request failed, libcurl error: 0 (No error)

i hope that any one can help

Product Version: UE 4.13
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asked Nov 15 '16 at 02:01 AM in Installation & Setup

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The Red Devil
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Hi Red Devil,

I'm sorry that you are having an issue with the Unreal Engine 4 Launcher. In order to offer the best support, we have recently modified the troubleshooting process for Launcher specific issues.

Please visit: http://help.epicgames.com/

This link provides information and solutions for common issues, as well as contact information should you require additional assistance.


Steve H.

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answered Nov 16 '16 at 03:22 PM

avatar image The Red Devil Nov 17 '16 at 08:08 AM

Couldnt Solve My Problem Yet :(

avatar image Steve Hardister ♦♦ STAFF Nov 17 '16 at 08:58 PM

Have you tried the contact/email button on that link? Let me know if you've tried that and they have not responded. That support is set up specifically to help with installing UE4.

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