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The global shader cache file is missing

Hello! And sorry for my English!

I have a problem with the launch UE4 game with the following «Targeted RHIs»:

  • DirectX 10 (SM4)

  • OpenGL 3 (SM4)

  • OpenGL 4 (SM5, Experimental)

With «DirectX 11 (SM5)» everything works perfectly. But I need to run the game on the video card without DirectX 11 support (only DirectX 10 or OpenGL). I tried to build an empty project to test run it on the required PC. But I have an error with launch on my PC (Windows 10 with DirectX 11).

I read the similar topics, but did not find the solution for my problem. Please help.

Unreal Editor with Empty Project:

alt text

Packaging settings:

alt text

As I said with «DirectX 11 (SM5)» everything works perfectly. But if I packaged project with other «Targeted RHIs» (without DirectX 11), then I have this message after launch game .exe. If I add this file, the game just don't launch without any message.

alt text

I tried to launch .exe from "WindowsNoEditor/Engine/Binaries/Win64/UE4Game-Win64-Shipping", but I have this message. After packaging game with project launcher nothing is change.

alt text

Product Version: UE 4.13
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asked Nov 15 '16 at 04:18 PM in Packaging & Deployment

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Thank you for submitting a bug report. I have reproduced this issue and logged a report for it here UE-38717. You can track the report's status as the issue is reviewed by our development staff. Please be aware that this issue may not be prioritized or fixed soon.


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answered Nov 16 '16 at 09:36 PM

avatar image Nokman Nov 17 '16 at 06:17 AM

Thank you for answer! I will be waiting for the solution. Sorry for my English.

avatar image Aliff Nov 16 '17 at 10:14 AM

Hi, i get the same problem..can anyone tell me if this issue has been resolve?and how to do it?thanks

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Hi! Same problem for my project. If I uncheck the directX11 the game won't play displaying the uncoocked content error... No one knows how to solve it? Thanks

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answered Nov 17 '17 at 06:00 PM

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