x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Launcher freezes at start

Well, i've tried so many times to open properly the launcher, but i can't. When i go to the shorcut's properties, it says "win32", but i have seen that this is normal. I've re-instaled 3 times and i'm still trying to open it. Once, at the start, i did open it and download Paragon. After playing it i couldn't start the launcher anymore, just like it was when i first tried. I can open the game with an aplication, but it crashes after starting, just like the launcher. My drivers are updated and i should be able to run it. Here is my dxdiag.link text

Product Version: Epic Games Launcher
Tags:
dxdiag.txt (31.0 kB)
more ▼

asked Nov 21 '16 at 12:23 AM in Installation & Setup

avatar image

ogofedordep
1 1

(comments are locked)
10|2000 characters needed characters left

1 answer: sort voted first

Hello,

I'm sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the "Email Us" button under the "Contact Us" section. Thanks!

Have a great day

more ▼

answered Nov 21 '16 at 02:25 PM

avatar image

Sean L ♦♦ STAFF
44.2k 485 149 436

(comments are locked)
10|2000 characters needed characters left
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question