UE4 4.14 version launch "busy"

Hi. seems i’ve encountering problems same with the previous questions. Launching ue4 in the library falls into a “busy” mode then no responses at all. Tried creating a shortcut in the desktop and running it as administrator, dialog box pop-ups with a system error for UE4Editor.exe (see reference image) alt text Tried searching for soulutions in thread yet nothing’s clear to be done. Hope you can help me with this one, thanks.

Hey cgarchferrer,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!

Have a great day