Why are "all" marketplace items saying "no compatible engine installed?"

CrashA51 · December 6, 2016, 4:52pm

Starting yesterday, all items from the Marketplace starting showing the red asterisk “No Compatible Engine Installed.” I have 4.12, 4.13, 4.14 all installed, and dozens of projects that all work fine in these engines, and this problem only started yesterday. I have bought dozens of items in the past, with no problem.

I can’t find anyone else talking about this on-line, so I am assuming it is a problem on my end. How can I fix it? I noticed it with a download of the Cyber prop pack, that was missing assets after download and adding to a project yesterday. But now, all items on the Marketplace show the engine warning.

Please help.

Cheers,
John

Terry_J.N · December 8, 2016, 11:15am

Hi John,

same for me:

Cheers

MAGtechnologies · December 12, 2016, 7:35pm

Same here!

anonymous_user_b9532c9a · January 4, 2017, 9:00pm

Hi everyone,

This was a known issue and has been fixed. If you are still experiencing this error please feel free to send an email to and we’ll be happy to assist you.

Theon · March 19, 2018, 9:01pm

Why don’t you explain how we can fix it ourselves and what the problem is?

CrAzYNINJA36 · June 4, 2022, 8:12pm

Ive had the same issue, but downloaded anyway. If you go tonyour library you will see the downloads and you can add them to your project from there.

Get_DOVAH_it · June 4, 2022, 8:18pm

Greetings @CrAzYNINJA36 !

We’re SO excited to welcome you to the Unreal Engine community! We see that this is your first post in our forums!

We absolutely love to see community members share solutions they’ve come across. This helps us now and in the future, and it keeps us going strong! Happy Developing!