No Sound in Editor or In Game

I have been having this issue where there is no sound in the editor or inside the actual play test of the game. It is a very annoying issue for I would love to add sound to my game but I cant make it sound good when I cant even hear it. If anyone had this issue and has solved it or they have an idea on how to fix it please reply.

Hey DW123,

Can you provide me with a way to reproduce this issue in a new blank project?

Could you also provide me with your ‘dxdiag’ so I can take a look at what your machine specs?

Have you ever been able to get sound to work in this engine version or prior engine versions?

Cheers,

Hey ,

I was unable to resolve the issue and have never had this issue in previous versions.

I had to reinstall Windows to get the sound working again.

It is working again but sadly this issue happens randomly and there is no way to reproduce it (That I am aware of).

Thanks,

DW123

I had no sound, tried all, but fixed it by opening the WindowsEngine file in Program Files/ Epic Games / UE_4.15/Engine/Config/Windows folder and just commenting (disabling) AudioDeviceModuleName=Xaudio2, and Uncomment (enabling) the AudioDeviceModuleName=AudioMixerXaudio2

This deals with the new audio engine which was not implemented when the issue was originally reported. Although this might have fixed the issue on your end for that particular version, the issue the op was experiencing was related to something else. I will leave your answer here though since it resolved it for a more recent engine version.

Gigahest’s solution also worked for me on 4.21. Thanks!

Gigahest’s solution also worked for me too on 4.21. Thanks!

Just a comment on this, I was getting a pop-up dialog in 2 completely different projects that read “Fatal Error!” whenever I would switch levels. Going into the log file I found that the fatal error was a result of an error in the AudioMixerRenderThread(1). Both of the projects were made with the engine version in which I used gigahest’s solution. After reversing the changes back to the default, I no longer received the Fatal Error messages.

Hi y’all,
Been back here a few times trying to resolve the same issue. I tried gigahest’s solution which caused the editor to crash on initialisation, so I reversed the changes I made to WindowsEngine.ini. Turned out Xaudio2 was not on my system (Not always installed by default. Installed “DirectX End User Runtime 2010” bingo sound issue partially disappeared, meaning I now had audio but only on the left channel. Reapplying gigahest’s suggested changes to WindowsEngine.ini then gave full audio functionality. Thank you gigahest. Just thought I’d share this experience for anyone searching for a solution to this issue.
Cheers

Oh, you are my hero savior, thank you.

Sound was absent only in couple UE games. Was using fresh Win10 install, everything worked fine.
Reinstalled DirectX End User Runtime and problem is gone.

The reason was that I recently replayed old Batman Arkham Asylum and Steam reinstalled some redistributables so maybe there was an outdated version of DX runtime.

Could you go over the steps for me?? I would like to use my ASIO sound driver but there is nowhere to adjust these settings in Unreal. I’ve tried the Xaudio2 option but I don’t have that installed. Would I specify my card name? How do I uncomment or comment?

I’m so lost, thnxs for the insights!

How can this be considered the right answer to the solution?