Help! Mac OS can't install any engine

Development Platform & Builds
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1

My software info:
Mac OS 10.12.2

Xcode 8.2

Command Line Tools macOS 10.12 for Xcode 8.2

EpicGamesLauncher 2.12.14-3176191

I can’t install any engine, the “plus” icon is gray, I can’t press it.

Please solve this problem, thanks!

2

Finally, 4.14.1 was installed. But it crashed during launch, the log:

MachineId:
EpicAccountId:

SEGV_MAPERR at 0x3

FGenericPlatformMisc::RaiseException(unsigned int) Address = 0x10eef3dab (filename not found) [in UE4Editor-Core.dylib]
FOutputDeviceMacError::Serialize(wchar_t const*, ELogVerbosity::Type, FName const&) Address = 0x10f0ac378 (filename not found) [in UE4Editor-Core.dylib]
FOutputDevice::Logf(wchar_t const*, …) Address = 0x10f189d17 (filename not found) [in UE4Editor-Core.dylib]
FDebug::AssertFailed(char const*, char const*, int, wchar_t const*, …) Address = 0x10f108b7e (filename not found) [in UE4Editor-Core.dylib]
LoadPhysXModules()::$_0::operator()(FString const&) const Address = 0x1114542be (filename not found) [in UE4Editor-Engine.dylib]
LoadPhysXModules() Address = 0x111453bbf (filename not found) [in UE4Editor-Engine.dylib]
InitGamePhys() Address = 0x11141d139 (filename not found) [in UE4Editor-Engine.dylib]
FEngineLoop::PreInit(wchar_t const*) Address = 0x10ee00832 (filename not found) [in UE4Editor]
GuardedMain(wchar_t const*) Address = 0x10ee138a1 (filename not found) [in UE4Editor]
-[UE4AppDelegate runGameThread:] Address = 0x10ee2116c (filename not found) [in UE4Editor]
-[FCocoaGameThread main] Address = 0x10f03b526 (filename not found) [in UE4Editor-Core.dylib]
Unknown() Address = 0x7fffa3ba1c6d (filename not found) [in Foundation]
_pthread_body Address = 0x7fffb78ecaab (filename not found) [in libsystem_pthread.dylib]
_pthread_body Address = 0x7fffb78ec9f7 (filename not found) [in libsystem_pthread.dylib]
thread_start Address = 0x7fffb78ec1fd (filename not found) [in libsystem_pthread.dylib]

3

Hi unvirtual,

Try these troubleshooting steps:

  1. In the Launcher, scroll to the top to the Engine Library
  2. On the icon for UE4.14, select the down arrow of the yellow button
  3. Select Verify
  4. Allow UE4 to verify the installation of UE4.14 then try and launch
  5. IF this does not resolve the issue…
  6. Go to the install directory on the drive you installed UE4 on
  7. Locate and delete the DerivedDataCache folder
  8. Try Launching UE4.14 again

Let me know if these steps do or do not resolve the issue.

Thanks,

.

4

*Please do not ask for help on other posts linking back to your post.

5

ok. thank you very much. I tried you method, but the engine still crashed during launch, log is the same as before.

6

please give me a hand, check this problem.

7

This appears to be an issue strictly with UE4.14… Please try downloading and installing UE4.13.2 and let me know if it installs correctly.

If it crashes, please be sure to hit the submit button on the Crash Reporter pop-up window.

8

4.12.5 was installed, but it crashed during launch, please check the log.

9

4.12.5 crash log:
MachineId: EpicAccountId:

SEGV_MAPERR at 0x3

FGenericPlatformMisc::RaiseException(unsigned int) Address = 0x1049a674b (filename not found) [in UE4Editor-Core.dylib] FOutputDeviceMacError::Serialize(wchar_t const*, ELogVerbosity::Type, FName const&)

10

You obviously have either filesystem corruption or hardware problems with your main drive.

If it’s filesystem corruption, booting off the install partition and doing a repair disk may help.

If it’s hardware problems, then you’re going to need a new drive.

Either way, I encourage you to get as much of your stuff onto backups as you can ASAP.

11

I have formatted the install partition and reinstalled Mac OS.
Xcode worked, everything is ok, except ue4.

12

4.13.2 cash log

SEGV_MAPERR at 0x3

FGenericPlatformMisc::RaiseException(unsigned int) Address = 0x10972085b (filename not found) [in UE4Editor-Core.dylib]
FOutputDeviceMacError::Serialize(wchar_t const*, ELogVerbosity::Type, FName const&) Address = 0x1098dd7c2 (filename not found) [in UE4Editor-Core.dylib]

13

I have done it, 4.13.2 was installed, but it crashed during launch, please check the log. thanks

14

If the Add Versions window is grayed out, then likely it is already in use as shown in the following link:

I can’t install 4.7 from the launcher

Use the dropdown arrow to select which version you would like to install.

If you continue to experience problems with all versions of the Engine crashing on Launch, please visit the following link to help resolve Launcher issues: http://help.epicgames.com/

This link provides information and solutions for common issues, as well as contact information should you require additional assistance.

Thanks,

.

15

I have tried all the solutions, I have tried reinstall launcher, engine, but editor still crashed during launch, I’m really tired.
the attachment is 4.12.5 editor launching crash log files. Please check it and give me a hand.link text

16

Please provide these additional logs:

  • The UE4.log (Located: ~/Library/Logs/Unreal Engine/Editor/)
  • The ProjectName.log (Located: ~/Library/Logs/Unreal Engine/ProjectNameEditor/)
17

Hi unvirtual,

Since we have not heard back from you in a while, we are marking this post “resolved” for tracking purposes. However, if you are unable to install and launch any version of the editor, please post the requested logs and we will continue to investigate.

Thanks,

.