Hi so recently my old hard drive failed with the game paragon installed on it so I got a new one and uninstalled the launcher and went and redownloaded it but when I go to run the installer it gives me the error listed in the the title so I don’t quite know what to do about this any help would be appreciated.
Hi ChewbaccaSaurus,
I’m sorry that you are having an issue with the Unreal Engine 4 Launcher. In order to offer the best support, we have recently modified the troubleshooting process for Launcher specific issues.
Please visit: http://help.epicgames.com/
This link provides information and solutions for common issues, as well as contact information should you require additional assistance.
Thanks,
.
I was got same issue. It could be installed successfully if you delete all registr keys with ‘Epic Games’ keywords. I used ‘Windows 10 Manager’ utility.
yeah, its working for me… thx man!
Plz tell me how i can delete register keys plz help:(
- Press Windows + R buttons on your keyboard
- In appeared window insert command REGEDIT and press Enter. Will appear a new window of registry
- Press Ctrl + F
- In appeared window activate all flags and insert keywords Epic games and press Enter
- Delete registry entry you find
- Repeat steps 4 and 5 while the update will search for the entries
I can confirm that this worked for me too. Lots of registry keys to remove if you have many Epic Games installed.