link textHello there,
Just installed UE4 on Win 7 on a Mac, partitioned with Bootcamp (I have El Capitan on one partition, and Win 7 in the other). Here I talk about the UE4 installed on Win7 parition.
After a problematic install (solved, stuck at prerequisites), the engine doesn’t load. The Launcher opens just fine, and downloads content from the marketplace and runs it without issue.
However launching the Engine on its own does nothing, the button appear as busy for an instant and then get back to “launch” state, as if I didn’t click on it at all.
Verified the installation and it seems to be fine.
Really no idea what to do.
Added logs for you to have a look at.
LEt me know if you need anything else.
Thanks.
M
Hey MaCaLabs,
I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. To access the contact form, please use the “Email Us” button under the “Contact Us” section. Thanks!
Have a great day
Hi Sean,
Thanks for the fast reply, getting in touch right now where you suggested.
Cheers,
M