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Unreal Engine Crashing

Unreal Engine crashing after 5-10 minutes of using. Error “Display driver stopped responding and has recovered” .. nVidia GeForce 730 .. Driver version : 376.33.,.. Please HELP!

Product Version: UE 4.14
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asked Jan 02 '17 at 08:29 PM in Bug Reports

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avatar image AndrewHurley Jan 03 '17 at 10:06 PM

Hello AzerTheNez,

Could you provide me with your full 'dxdiag' so I can take a look at your system's specifications?

It sounds like your video card is failing, which then causes any applications using your GPU to also fail and exit. I would try lowering your 'Engine Scalability Settings' to ensure you are not over taxing your GPU.

Let me know if you have additional questions.


Andrew Hurley

avatar image AzerTheNez Jan 06 '17 at 02:07 PM

I change graphic card and crashing still going. link text

dxdiag.txt (27.8 kB)
avatar image AndrewHurley Jan 06 '17 at 02:27 PM

I have a few questions to help troubleshoot the issue further.

Are you getting a silent crash, or are you presented with a Crash Report Dialog window?

Can you provide me with steps to reproduce this in a new blank project?

Can you provide me with your crash logs attached in your response as well?

I need a way to reproduce this on my end so we can investigate the issue in greater detail and get a fix authored if necessary.

Thank you,

Andrew Hurley

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I use to have this problem before, where the display driver would crash consistantly.Here are a couple of things you can do:

  1. Reinstall the graphics drivers with a clean install. That means completely removing any nvidia drivers/components before reinstalling. I recommend following this quide: https://www.reddit.com/r/nvidia/comments/2ha3q9/howto_fresh_driver_install_for_new_gpu_or_any/

  2. Check your graphics card in your physical computer, reset it if you can. Also make sure there isn't an insane amount of dust accumulation.

  3. Use an aftermarket program to lower your graphics clock, much like over-clocking but your giving it a lower power instead.

  4. Worst Case: Replace graphics card.

Following step 1 resolved my issue for the time being until it would resume. I had to replace my graphics card to get the problem to stop completely. From my research, the issue was the graphics card was being overburdened and/or has faulty hardware that would cause the driver to stop working.

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answered Jan 06 '17 at 03:04 PM

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