Marketplace Items not shown as Owned

Ever since the first Event sale, everything I’ve purchased is available to me - but on the marketplace main pages it does not state I own it - if I go into a specific item it does and allows me to download, but it is not accurately reflecting my owned assets in the marketplace item categories - is there a way to fix this? TIA

Richard.

Hi RichardB,

I’m not seeing this on my end. When I look at items that the account has access to, it shows “Download” on the main page and the asset appears in my vault. Do you not see this on your end? If not, can you show me what you are seeing?

Hi , They do appear in my vault still and are marked as downloadable from the items page - just the main category pages. Here’s a snapshot showing the issue… Cheers.

For this, can you send a message to so we can assist you further?