Hi,
I’m trying to install the UE4 launcher but it keeps hanging when run normally or pops up with an error of “This installation package could not be opened. Verify that the package exists and you can open it, or contact the application vendor…”.
I’ve followed numerous steps in trying to resolve this issue including post from this forum.
I’ve tried these steps
as well as other steps more general to the MSI installer for windows.
I have also generated the log file from trying to install and it read as follows.
=== Verbose logging started: 1/4/2017 19:03:14 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (4C:24) [19:03:14:845]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (4C:24) [19:03:14:845]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (4C:D4) [19:03:14:857]: Resetting cached policy values
MSI (c) (4C:D4) [19:03:14:857]: Machine policy value ‘Debug’ is 0
MSI (c) (4C:D4) [19:03:14:857]: ******* RunEngine:
******* Product: C:\EpicGamesLauncherInstaller-2.12.14-3176191
******* Action:
******* CommandLine: **********
MSI (c) (4C:D4) [19:03:14:858]: Note: 1: 2203 2: C:\EpicGamesLauncherInstaller-2.12.14-3176191 3: -2147287038
MSI (c) (4C:D4) [19:03:14:859]: MainEngineThread is returning 2
=== Verbose logging stopped: 1/4/2017 19:03:14 ===
If there are any other steps I can take please let me know.