Unreal Crash on start

Development Platform & Builds
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1

Using 4.14.1 - I tested packaging the 1st person map and was able to successfully package and launch the exe.

Successfully packaged my project.

Verified the version of the engine. Then went into the project folder and deleted the Intermediate and Saved folders from my project and waited for the verification to finish. Then repackaged the project. Still get this crash on play.

Assertion failed: ResolutionValueStrings.Num() > 0 [File:D:\Build++UE4+Release-4.14+Compile\Sync\Engine\Source\Runtime\Engine\Private\Scalability.cpp] [Line: 354]

UE4Game!FDebug::AssertFailed()

UE4Game!FRHICommandListImmediate::GetRenderQueryResult()

UE4Game!Scalability::FQualityLevels::SetFromSingleQualityLevelRelativeToMax()

UE4Game!Scalability::LoadState()

UE4Game!FEngineLoop::PreInit()

UE4Game!GuardedMain()

UE4Game!GuardedMainWrapper()

UE4Game!WinMain()

UE4Game!__scrt_common_main_seh()

kernel32

ntdll

2

Any insights to this would be greatly appreciated. I am under a huge time crunch and would like to get this resolved ASAP! THANKS!

3

Bumping this…still have not found a solution for this.

4

Hi CSandeman,

I’m confused about the order of your steps… You successfully packaged your project and then decided to verify your Engine version? Then you deleted the Intermediate and Saved folders while verifying your Engine install?
Now you are getting the above crash when playing in Editor or when playing your packaged project? Please clearly state your current issue and I will try to help.

In the meantime, from what I can gather, the following steps may resolve the issue for you at this point:

  1. With the project closed, delete the DerivedDataCache folder from the current Engine Version’s install directory.
  2. Open your project, right-click on the Contents folder in the Content Browser and select “Fix up redirectors in folder”
  3. Run a Map Check for each level of your game/Correct any errors found
  4. Save all
  5. Open the Output Log, right-click and select “clear”
  6. Attempt to Package game for appropriate Platform.
  7. If Build fails, cut and paste contents of the Output Log into a text file and paste here.

If those last steps don’t help, again, please describe the issue clearly and we will try to help from there.

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