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Simple anroid game won't run on device

Hi guys, I am just making my 1st android project in UE4,but when i deploy it on my device all I see is the splash screen "Your splash screen goes here"(I am guessing because i didn't put any image or text for that) and the UE logo in the corner and the game doesn't start. I am wondering if the problem is in my deployment or in my device since the device is old and cheap. The device is: sm-g313H , single core 1.2GHz more about the device: http://www.samsung.com/nz/consumer/mobile-devices/smartphones/others/SM-G313HZKA2DX/ Thank"s for any help!

Product Version: UE 4.14
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asked Jan 12 '17 at 10:21 AM in Packaging & Deployment

Krum gravatar image

Krum
32 2 5 9

Adnoh gravatar image Adnoh 6 days ago

some screenshots? is it working in PIE or mobile preview mode?

Krum gravatar image Krum 6 days ago

It is working fine in PIE and mobile preview the only difference is that in Mobile Preview the lighting looks different. I am thinking that the problem is in my phone, because as i said in the 1st post it is old and cheap, but as you can see from the screenshots my so called game is not much of a thing. Here are the screenshots: PIE: alt text

and the Mobile Preview: alt text

I"ve tried to run the Tappy Chicken from the App store and had the same problem, tried 2D Side Scroller template and had the same issue - splash screen with "your splash screen goes here" and the unreal engine logo in the corner.

Samantha Sutton gravatar image Samantha Sutton ♦♦ STAFF 6 days ago

Krum,

In order to better assist you, I'm going to need for you to provide me the logs from your mobile device.

  • Attach your phone to the computer

  • Go here: C:\NVPACK\android-sdk-windows\tools

  • Open up Monitor.bat

  • Launch the program and save the logs

If you cannot get Monitor.bat to open, please go to:

  • C:\NVPACK\android-sdk-windows\tools\lib\monitor-x86

  • Open up Monitor.exe

  • Follow the instructions above

Make sure that you highlight all of the logs, because they do not save unless they're highlighted.

Thank you!

Krum gravatar image Krum 6 days ago

Hi Samantha, thank"s for the help. Ok, so i opened Monitor.exe and the log window immediately started exploding with content. Since I've never done that before I don't know what exactly you need and i filtered the "warn", which are the warnings I guess? When i tried to start my so called game on the device I saw that in the log. alt text

Here is the .log file.(warnings[warn] only, if you want I will make new one, with everything.) link text

log.txt (63.5 kB)
img.jpg (619.4 kB)
Samantha Sutton gravatar image Samantha Sutton ♦♦ STAFF yesterday

I do not see any UE4 information in the logs provided. Did you copy and paste all of the logs from Monitor.bat while the game was opening and shutting down?

Krum gravatar image Krum 17 hours ago

What about now? link text

log.txt (522.8 kB)
Samantha Sutton gravatar image Samantha Sutton ♦♦ STAFF 15 hours ago

Your logs are unfortunately not giving us enough information to determine the issue. Could you please start with a very simple project (perhaps a Blank project with scalable 2d/3d instead of Max, make sure MobileHDR is off) and see if that works on your mobile device, or if we can obtain more logs.

Thank you!

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