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Failed To Package Project Unreal 4.13.2

So, I'm fairly new to Unreal Engine. In fact, this is my first project that I'm trying to package and export. I'm not quite sure why, but when I try to package my project, the thing that stands out the most is this line;

ERROR: AutomationTool terminated with exception: AutomationTool.CommandUtils+CommandFailedException: Command failed

Would anyone be able to help me figure out what went wrong and how to fix it? The full package log is attached to this post if I'm missing anything.

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Product Version: UE 4.13
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asked Jan 19 '17 at 02:20 PM in Packaging & Deployment

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avatar image Matthew J Jan 19 '17 at 04:57 PM

Hello Sonictheyo19,

Welcome to UE4! That message basically means "Automation Tool failed to complete what it was trying to do". Whenever you see any automation tool error that doesn't expressly tell you what went wrong, you can usually look up further in the log just by searching for the word "Error" or "Warning" and find the reason it failed. It looks like in this case there are some values related to the GameAnalytics plugin that are causing it to fail. Can you take a look at these values and see if they are indeed mismatched?

avatar image Sonictheyo19 Jan 19 '17 at 05:05 PM

Thanks Matthew. I read over the package log and looked through the GameAnalytics files to try to figure out if they were mismatched somehow. From what I could figure out, it seems they are mismatched, but I'm not sure how to go about resolving that problem. Would uninstalling the plugin and trying to package again be the easiest way to solve this? Thanks.

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That actually may solve the issue. I looked up the errors you were getting with the plugin since it isn't something we create and it seems like it's an error with 4.13.2 that the developer has fixed. They mention that the fix should be available in their latest update to the plugin but also offered an immediate fix. You can find that on this page:


Try using ctrl+f to search for LNK2038, which is one of the linker errors you were receiving.

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answered Jan 19 '17 at 08:55 PM

avatar image Sonictheyo19 Jan 23 '17 at 03:16 PM

Alright, so I went to the website and downloaded the SDK that was shown, but now I'm not sure how to install the updated version to the engine. I included a screen capture of the folder. Thanks.

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avatar image Matthew J Jan 23 '17 at 09:03 PM

This looks like the full plugin itself, so that would be placed in the Plugins folder in either your editor or your project. If there isn't a Plugins folder present (in the same folder directory as the .uproject file) in your project, you can create one.

avatar image Sonictheyo19 Jan 24 '17 at 01:48 PM

Thanks Matthew. I set up the updated version of the plugin, and it allowed me to package my project. Thanks for your help! :)

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