Touch interface not showing in iOS 4.15 P1

Development Platform & Builds Mobile
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1

Dear Unreal Engine,

I’ve encountered a problem when launching my project to iOS. Successfully package and launched, but touch interface is not showing up. It was okay in 4.14.3. I checked project settings all is same, “Always show touch interface” is off as well, same as in 4.14.3. IF i turn on the “Always Show Touch Interface”, package and launch, it show the touch interface this time. Please advise.

2

,

  • Is this happening only in 4.15 Preview 1?
  • What type of project, blueprint or c++?
  • Are you launching from a Windows or a Mac machine?
  • What type of device are you pushing the project to?
  • Are you referring to the joy sticks in our templates?

Looking forward to hearing back from you, thanks!

3

Dear ,

  • yes only in 4.15 P1
  • Blueprint
  • Launching from window
  • IOS iPhone 7 Plus
  • Yes the touch interface joystick
4

Thank you for this information. I am currently investigating the issue at this time. I have been working on 2 devices, the and iPhone 6s plus and they’re both crashing on launch, which I am investigating. I have yet to verify this issue but I will reply back once I have.

Thanks!

5

Noted with thanks. As I encountered crash sometimes as well upon crash in 4.15 P1

6

So I have been able to test this on 4.15 Preview 2 and I have verified that the joysticks are showing up on the screen and they’re usable. Can you verify that you’re no longer having this problem?

Thanks!

7

Hi! yes in 4.15 P2 is showing up. Thanks!

8

You’re very welcome!