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[Closed] Weird problom with sounds

i am making a basic sound board but for some werid resen when the app is in the phone it crashes after it makes a sound but if just keep the app open without click any sound it works i found out it happans when a sound is done why?

i also get this weird messege when packegin

LogAudio:Warning: Current Audio Device with ID {}.{6bfcb4d6-f273-4e82-8f4d-e15dc8f83070} was removed. Shutting down audio device.

Product Version: UE 4.14
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asked Jan 30 '17 at 01:25 PM in Packaging & Deployment

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avatar image Samantha Sutton ♦♦ STAFF Jan 30 '17 at 10:31 PM


  • Could you please explain what you mean by hearing weird sounds?

  • Do you have a recording you could share?

  • Could you please upload your full error output logs from the engine and perhaps the logs from the device?

  • Does this happen in 4.13 or 4.15 Preview?

In order to obtain your logs from your mobile device, please follow these steps:

  • Attach your phone to the computer

  • Go here: C:\NVPACK\android-sdk-windows\tools

  • Open up Monitor.bat

  • Launch the program and save the logs

If you cannot get Monitor.bat to open, please go to:

  • C:\NVPACK\android-sdk-windows\tools\lib\monitor-x86

  • Open up Monitor.exe

  • Follow the instructions above

Make sure that you highlight all of the logs, because they do not save unless they're highlighted.

Thank you!

avatar image 678GUY Jan 31 '17 at 01:42 PM

i didnt say i hear weird sounds i sayed it crashes and its in 4.14.3 version of unreal 4 but in the pc the app dosent crash

avatar image Samantha Sutton ♦♦ STAFF Feb 03 '17 at 05:21 PM

Thank you for clarifying. Could you provide me with the full crash log or the error output log from the editor for the crash? Providing 1 line out of the log is not helpful for us to determine what is happening. If you have any replication steps you could provide, that would also help with entering a Jira quicker.


avatar image 678GUY Feb 03 '17 at 06:49 PM

it dosnet matter any more its the arm64 problom its just crashes its noting to do with sounds help me in the 64arm thing and it will be fixed

avatar image Samantha Sutton ♦♦ STAFF Feb 03 '17 at 09:19 PM

If you're having an 64 ARM issue with your device and it's related to our engine, seeing the logs will be helpful. If you believe it's not related to UE4, then I will go ahead and close the issue.

Thank you!

avatar image 678GUY Feb 03 '17 at 09:29 PM

i said it is and i gave you the logs go to that thered

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The question has been closed Feb 08 '17 at 03:25 PM by Samantha Sutton for the following reason:

Duplicate Question

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