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Crash on "Amazon KFFOWI" after close native windows

Hello folks.

I work with Amazon devices and received crash after close native windows such as GameCircle profile or in-app-purchases.

Steps to reproduce:

  • Click to GameCircle (button located on the bottom left) or tap to button of in-app-purchase that open native purchase window.

  • Wait until the open native window.

  • Click to close button or hardware back button.

  • Application will freeze and then occur crash.

Crash log from Amazon KFFOWI

Additional information:

  • GpuFamily: Mali-450 MP

  • GlVersion: OpenGL ES 2.0

  • DeviceModel: KFFOWI

  • DeviceMake: Amazon

  • AndroidVersion: 5.1.1

  • GL_VENDOR: ARM

Please advise.

Thanks.

Product Version: UE 4.14
Tags:
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asked Feb 06 '17 at 03:47 PM in Bug Reports

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Anton.Liskevich
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Anton.Liskevich,

According to your logs, you're running into a Signal 11 crash this is typically a memory issue. Please verify that you have enough space on your device and that there aren't any memory leaks within your project/code.

 02-06 17:54:25.666 5402-5443/? A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x536e6f71 in tid 5443 (arch_worker)
 02-06 17:54:25.720 168-168/? I/DEBUG: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
 02-06 17:54:25.720 168-168/? I/DEBUG: Build fingerprint: 'Amazon/full_ford/ford:5.1.1/LVY48F/37.5.6.3_user_563231720:user/release-keys'
 02-06 17:54:25.721 168-168/? I/DEBUG: Revision: '0'
 02-06 17:54:25.721 168-168/? I/DEBUG: ABI: 'arm'
 02-06 17:54:25.721 168-168/? I/DEBUG: pid: 5402, tid: 5443, oom: 0, name: arch_worker  >>> com.cigames.lotfbof.test.debug <<<
 02-06 17:54:25.722 168-168/? I/DEBUG: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x536e6f71
 02-06 17:54:25.770 168-168/? I/DEBUG:     r0 7373696d  r1 536e6f69  r2 0000000c  r3 7265503a
 02-06 17:54:25.770 168-168/? I/DEBUG:     r4 b76e43f0  r5 b77e4650  r6 ab4490a8  r7 b7a3f878
 02-06 17:54:25.770 168-168/? I/DEBUG:     r8 b74b8270  r9 00010000  sl 00000000  fp 97c67d40
 02-06 17:54:25.770 168-168/? I/DEBUG:     ip ab4f2990  sp 97c67ca8  lr ab4535b0  pc ab4535d0  cpsr 200f0010
 02-06 17:54:25.772 168-168/? I/DEBUG: backtrace:
 02-06 17:54:25.772 168-168/? I/DEBUG:     #00 pc 0006d5d0  /system/lib/libMali.so
 02-06 17:54:25.772 168-168/? I/DEBUG:     #01 pc 000632f4  /system/lib/libMali.so
 02-06 17:54:25.772 168-168/? I/DEBUG:     #02 pc 000863c0  /system/lib/libMali.so
 02-06 17:54:25.773 168-168/? I/DEBUG:     #03 pc 00085b08  /system/lib/libMali.so
 02-06 17:54:25.773 168-168/? I/DEBUG:     #04 pc 0006c680  /system/lib/libMali.so
 02-06 17:54:25.774 168-168/? I/DEBUG:     #05 pc 0007361c  /system/lib/libMali.so
 02-06 17:54:25.774 168-168/? I/DEBUG:     #06 pc 0001670b  /system/lib/libc.so (_ZL15__pthread_startPv+30)
 02-06 17:54:25.774 168-168/? I/DEBUG:     #07 pc 0001463f  /system/lib/libc.so (__start_thread+6)
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answered Feb 09 '17 at 08:30 PM

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