x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Office Holiday

Epic Games' offices will be on holiday from June 22nd to July 7th. During this period support will be limited. Our offices will reopen on Monday, July 8th. 

Crash on "Amazon KFFOWI" after close native windows

Hello folks.

I work with Amazon devices and received crash after close native windows such as GameCircle profile or in-app-purchases.

Steps to reproduce:

  • Click to GameCircle (button located on the bottom left) or tap to button of in-app-purchase that open native purchase window.

  • Wait until the open native window.

  • Click to close button or hardware back button.

  • Application will freeze and then occur crash.

Crash log from Amazon KFFOWI

Additional information:

  • GpuFamily: Mali-450 MP

  • GlVersion: OpenGL ES 2.0

  • DeviceModel: KFFOWI

  • DeviceMake: Amazon

  • AndroidVersion: 5.1.1

  • GL_VENDOR: ARM

Please advise.

Thanks.

Product Version: UE 4.14
Tags:
1.png (269.3 kB)
2.png (184.4 kB)
3.png (236.5 kB)
more ▼

asked Feb 06 '17 at 03:47 PM in Bug Reports

avatar image

Anton.Liskevich
8 3 6

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

1 answer: sort voted first

Anton.Liskevich,

According to your logs, you're running into a Signal 11 crash this is typically a memory issue. Please verify that you have enough space on your device and that there aren't any memory leaks within your project/code.

 02-06 17:54:25.666 5402-5443/? A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x536e6f71 in tid 5443 (arch_worker)
 02-06 17:54:25.720 168-168/? I/DEBUG: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
 02-06 17:54:25.720 168-168/? I/DEBUG: Build fingerprint: 'Amazon/full_ford/ford:5.1.1/LVY48F/37.5.6.3_user_563231720:user/release-keys'
 02-06 17:54:25.721 168-168/? I/DEBUG: Revision: '0'
 02-06 17:54:25.721 168-168/? I/DEBUG: ABI: 'arm'
 02-06 17:54:25.721 168-168/? I/DEBUG: pid: 5402, tid: 5443, oom: 0, name: arch_worker  >>> com.cigames.lotfbof.test.debug <<<
 02-06 17:54:25.722 168-168/? I/DEBUG: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x536e6f71
 02-06 17:54:25.770 168-168/? I/DEBUG:     r0 7373696d  r1 536e6f69  r2 0000000c  r3 7265503a
 02-06 17:54:25.770 168-168/? I/DEBUG:     r4 b76e43f0  r5 b77e4650  r6 ab4490a8  r7 b7a3f878
 02-06 17:54:25.770 168-168/? I/DEBUG:     r8 b74b8270  r9 00010000  sl 00000000  fp 97c67d40
 02-06 17:54:25.770 168-168/? I/DEBUG:     ip ab4f2990  sp 97c67ca8  lr ab4535b0  pc ab4535d0  cpsr 200f0010
 02-06 17:54:25.772 168-168/? I/DEBUG: backtrace:
 02-06 17:54:25.772 168-168/? I/DEBUG:     #00 pc 0006d5d0  /system/lib/libMali.so
 02-06 17:54:25.772 168-168/? I/DEBUG:     #01 pc 000632f4  /system/lib/libMali.so
 02-06 17:54:25.772 168-168/? I/DEBUG:     #02 pc 000863c0  /system/lib/libMali.so
 02-06 17:54:25.773 168-168/? I/DEBUG:     #03 pc 00085b08  /system/lib/libMali.so
 02-06 17:54:25.773 168-168/? I/DEBUG:     #04 pc 0006c680  /system/lib/libMali.so
 02-06 17:54:25.774 168-168/? I/DEBUG:     #05 pc 0007361c  /system/lib/libMali.so
 02-06 17:54:25.774 168-168/? I/DEBUG:     #06 pc 0001670b  /system/lib/libc.so (_ZL15__pthread_startPv+30)
 02-06 17:54:25.774 168-168/? I/DEBUG:     #07 pc 0001463f  /system/lib/libc.so (__start_thread+6)
more ▼

answered Feb 09 '17 at 08:30 PM

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question