Hi, my project was working fine yesterday night. Now each time I try to load the project, it crashes while trying to load. I’m attaching my crash log. I would really appreciate help. link text
Hi dalenaxtran,
I would start by making a backup of your Project folder. Then in the Project Folder left in Unreal Projects, delete the Intermediate and Saved folders. Then try to open. If this fails, delete the DerivedDataCache folder from the Engine install directory and try again.
Additionally, I found this warning in your log:
[2017.02.09-08.31.57:859][ 0]LogPackageName:Warning: String asset reference "ThroneRoom_Surfaces.Mesh.SM_Jagged_Rock01" is in short form, which is unsupported and -- even if valid -- resolving it will be really slow. Please consider resaving package in order to speed-up loading
Typically warnings do not cause crashes but seeing as it says it is “unsupported” and “resolving will be really slow” I recommend taking care of this when you are able to open your project.
Let me know if these steps resolve your issue.
Thanks,
.
Hi ,
Thanks for responding. I’ve followed your suggestions but to no resolve. It still crashes, I’m attaching the new crash log. I would really appreciate further assistance.
I do not see anything obviously wrong, but here are some things to check:
2017.02.10-19.58.54:895][ 0]LogFileCache: Scanning file cache for directory 'D:/odrive/Cloud/temple/Give Me Love/Unreal/GML/GML/Content/' took 0.04s
There should be no spaces or unusual characters in your project directories: change to “GiveMeLove” or “Give_Me_Love.”
Do you have an Oculus plugged in? You may need to unplug it until the project is loaded and open. -Same with any peripherals, like headphones etc. Try removing all as a troubleshooting step.
Lastly, what was the last asset you were working on? If you can locate that in the Contents folder of you Project Folder, try removing this temporarily to see if you open the project without it.
Here’s an update and hopefully a useful solution for someone else with a similar problem. I found out that it wasn’t just my project file that was crashing upon attempting to load. Since I couldn’t figure out what was wrong with my project file, I started a new one and migrate files. When I open up a blank project, everything opens but when I attempt to select an asset, it crashes.
On this same day, I tried opening Blender and I received an error. Then I started to think it had to do with my graphics card and drivers. With a lot of direction and help from a friend, I decided to delete all NVIDIA files from my computer and do a fresh device install via Device Manager (not through the .exe because the installation would fail on multiple attempts). After successfully reinstalling my drivers, I opened my project and it works. So far there are no issues but I will update if anything changes.
Glad to hear you are up and running. Thanks for sharing your solution.