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Fresh install 4.14.3 crash on create new template

Using Windows 8.1, Have all drivers and prerequisites updated.
When I create a new project of any template the editor crashes at 97%.
However loads fine if i create a "Blank" Project.
Only wall I presume is "Permissions" but Run as Administrator doesn't help for launcher or editor shortcuts.

Product Version: UE 4.14
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asked Feb 13 '17 at 05:05 PM in Installation & Setup

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avatar image Steve Hardister ♦♦ STAFF Feb 14 '17 at 06:58 PM

Hi darthkroniq,

If Run as Administrator doesn't help for the Launcher, how are you creating a blank project as described above? Is the Launcher opening? If so, navigate to the Engine library, click the down arrow on the icon and select "Verify." Also, select "Options" and make sure you have selected to download "Starter Content" as well as "Templates and Feature Packs."

After verifying all of the above, delete the DerivedDataCache folder from the Engine Install directory and try opening the editor from the Launcher>Library>UE4.14.3 Button.

If the engine crashes, if a Crash Reporter window is present, copy the contents of the window into a text doc and post as an attachment. Be sure to hit the "Send" button. Also if the steps above do not work, let me know of any error messages, downloads that did not complete, etc.


Steve H.

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Hi darthkroniq,

Since we have not heard back from you in a while, we are marking this post "resolved" for tracking purposes. However, if you are still experiencing a crash when opening a new template in UE4.14.3, please respond with the requested information and we will continue to investigate.


Steve H.

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answered Feb 17 '17 at 08:51 PM

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