No matter what i do, it just keep crashing, on startup, sometimes i get in then it crashes, load a project, it crashes, it just all around crashing all the time and I can’t do anything, I’ve reinstalled multiple times, made sure I had all dependencies… nothing is working… I need help please…
This is happening for me as well.
Thought it was just some sort of infinite loop at first since I was crashing while testing, but it pretty much crashes every 15 minutes at the most, usually even faster regardless of what i am doing. Hopefully this gets worked out, the new features are super useful and I don’t feel like going back to an earlier more stable version.
Hi ,
Can you provide more information about when this crash occurs so that we can try to reproduce it on our end? (ie. Are you able to open the Launcher? If so, can you open a blank project?)
Also, please provide as many of the following as possible:
Your dxdiag (Windows Start Button>(search “dxdiag”)>Launch dxdiag>select “Save all information”>attach text file to your post.)
If the Crash Reporter window is present when the crash occurs, select “Copy Callstack to the Clipboard,” and paste that information in a document and add to this post. Be sure to hit “Submit” on the Crash Reporter pop-up to send the Crash Report to Epic.
“UE4.log” Located: Engine\Saved\Logs\
“ProjectName.log” Located: ProjectName\Saved\Logs\
Providing this information and appropriate logs will help us track down and isolate the source of the bug as quickly and efficiently as possible.
Thanks for your cooperation,
.
@ ,
It is not likely that the crashes are exactly the same so please start a new thread and included the information that I’ve requested from below. -Thanks.
.
Hey, thanks for the response ,
Oddly enough the crashing has stopped. If it happens again I will gather all of the logs and start a new topic as you said.
I can only open the launcher, I can’t open the editor in the slightest not even to open a fresh empty project, I have no project due to this issue so no logs, also there is not “saved” folder in my engine folder so i cannot provide this log either, I can however provide my dxdiag, I also doubt you will be able to reproduce the issue it seems very unique, I can provide a video of what happens and what i do to lead up to the issue if that would help you’d have to let me know. EDIT: I’d like to note I have had this running before on this very same pc with no issues, when I had run it before though I had a second HDD that is no longer present, thus why I tried reinstalling the software completely thinking it might be a registry issue.
I’d like to inform you, I have fixed the issue it was due to faulty wiring to my HDD, when launching the editor it would try to spin up my HDD to a speed it could not attain because of a faulty wire, I was experiencing some computer seizes and random turn offs so after a 8 hour troubleshooting session of unhooking, hooking up different way, switching out almost every piece of hard ware, etc etc until I pin pointed the issue, I found it was a faulty wire in my p1 sata power line on my powersupply preventing the HDD from functioning properly once required to use a certain amount of power, so in turn when the editor tried to use it, it would not access the required files to run properly, most likely creating a corrupt file false positive. Once I fixed this issue, my seizing stopped, my computer sped up and just a few moments ago I was going to launch the editor to reproduce the crash log to provide it to you and it worked flawlessly, I am sorry for the inconvenience I have caused you but I greatly appreciate your support in the matter, this time i was able to fix it myself, it was hardware related and I doubt you guys would have been able to figure this out without being in front of my pc, Thank you.
I just left Unreal, I’m going to start using unity. My patience just over, I can not handle the Editor crashing every 3 minutes for totally random reasons, crash when I’m in the viewport, crash when I’m simply clicking on some window, crash when I’m in the material editor, crash when I click on some asset, crash for anything !! everything can make the Editor crash and can not predict what will make Unreal crash !!
I tried everything I said on the , nothing solved the problem, I cleaned my computer, I updated the system, I reinstalled several times, I tried to install older versions but nothing solved the problem no matter what version of unreal I install all present the same problem.
It’s impossible to do anything.
i7 7500 8g RAM AMD Radeon R7 M445 4g VRAM
I have the same problem, ue4 opens fine but is very slow, and the editor for unreal tournament will not open.
Ryzen 7, 1070ti, 16gb ram