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Adding marketplace content to project doesn't work

I have just purchased two items from the marketplace, however when I click Add to project and select a project, nothing happens.

The only thing I can add is the free Open World Demo collection I added a while ago.

Any ideas?

Product Version: UE 4.14
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asked Feb 18 '17 at 06:29 AM in Marketplace

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avatar image eliot2 Jul 30 '17 at 09:04 PM

I also have this issue on 4.16.2 with the music asset pack called "Chiptune Layers".

What could be causing this?

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Same here with https://www.unrealengine.com/marketplace/epic-mini-game-sounds?prox=1

i think i will ask for a refund if i cant use what i purchased i cant find any solution to fix this this (others content from marketplace work fine)

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answered Nov 21 '17 at 11:05 AM

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