UE4 doesn't read Play Services

Hello, I am creating a mobile game with UE4 with services like: leaderboard and achievements. play services are set, but when I start my game from a device, that one doesn’t connect to the play services and so my game doesn’t read: leaderboard and achievements.

Extricate Games,

How did you set up your leaderboard and achievements? You can compare your set up to Tappy Chicken or to Unreal Match.

  • [Using Play Services Leaderboards][1]
  • [Using Play Achievements][2]

Using Google Play Services Leaderboards in Unreal Engine Projects | Unreal Engine 5.1 Documentation
[2]: Using Google Play Achievements in Unreal Engine Projects | Unreal Engine 5.1 Documentation