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Blackscreen with shipped Game on some clients

Hey,

My shipped Game is working perfectly, but on some devices I get a blackscreen. On a PC setup with i7 6700k , gtx 970, 16gb ram and Windows 10 Enterprise N, it results a blackscreen when starting the .exe . I have no idea what could cause this problem..

Anyone know hat could cause a blackscreen and some PCs?

Product Version: UE 4.14
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asked Feb 24 '17 at 11:20 PM in Packaging & Deployment

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Sleicreider
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Hi Sleicreider,

The first and easiest thing to check is that you have your starter map set up correctly in your Project Settings.

MapSettings

Next, to rule out other variables, try packaging one of our Blueprint templates making sure no plugins are enabled. Test this on your Windows 10 test machine. If the blank project packages successfully, but not your original project, then please post your output log from your originally shipped game.

Thanks,

Steve H.

distribsettings.png (106.6 kB)
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answered Mar 01 '17 at 08:29 PM

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