Uninstalling a Packaged Game From Steam Leaves saved info behind

Hi,

I’m having an issue with some Steam requirements with uninstalling our game. When our game is uninstalled, all of the Saved folder information is left behind. All of the files that were created after the install are also left. Is there some hook inside of the engine we can use to know when we are uninstalling to execute to remove said directories.

I’m really in the dark on this one, and we got rejected to release on steam until we fix this issue. Any help would be greatly appreciated!

Thanks!

Hey Devero,

I’m sorry for the delay. I’m not sure what would cause this to occur. However, I’ll be looking into a way that we can test this today and I’ll get back to you as soon as I can with new information.

If you have any additional information you can provide that would assist in the reproduction of this issue, that would be great as well.

Thanks

Hi Sean,

Thanks for getting back to me, the steam requirement was only a warning and we were able to move pass that issue without a solution. There is no built in way for an installer to uninstall saved files, like logs, demos, or anything files created after install.

http://steamcommunity.com/groups/steamworks/discussions/0/135510393205552951/

Here is our Steaworks Dev group discussion about it, for those who have access and are interested. You could run a batch file attached to the steampipe uninstaller, but care needs to be taken to use it and it with the side effect everyone who “verifies” their steam install, the uninstall script would run and remove all the saved content as well. So its a halfsolution. Ultimately, this part of the process of removing a game cleanly doesn’t exist and should be an optional dialog that pops up if you want to remove your saved files.

Fantastic, thanks for the information. Glad that you were able to move past the issue.