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What's the default ChunkDownload for Epic Games Launcher?

I seem to be having trouble with a stable internet connection, which results in Epic Games Launcher projects getting stuck as they download. The support staff suggested I use this solution to fix the problem:

http://help.epicgames.com/customer/en/portal/articles/2293545-the-download-gets-stuck-at-a-certain-percentage-and-will-not-progress-when-attempting-to-download-content-from-the-epic-games-launcher

They said this will slow down the speed of the downloads, so before I commit to this, I wanted to know what's the default ChunkDownload speed? That way I can experiment and see if I can find a balance between speed and stability, or reset it back to what it was originally if this doesn't work.

Product Version: Epic Games Launcher
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asked Mar 11 '17 at 01:44 AM in Installation & Setup

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AdventDestiny
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1 answer: sort voted first

This question can now be considered solved; turns out the download problem was do to a bad internet connection, which I've since had fixed...

UPDATE: Actually, turns out that the problem hasn't been fixed, I thought it was but it just happened again today, which is infuriating. What the Hell has changed in the last few months that's causing this problem? [Please, don't answer unless you 100% know what will solve this, I've spent a couple months working with Unreal Support trying to fix the problem, and after all that the only possible solution is changing the ChunkDownload. I don't need yet another link to trouble shooting pages that do nothing to help.]

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answered Mar 13 '17 at 05:09 PM

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AdventDestiny
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avatar image TJ V ♦♦ STAFF Mar 14 '17 at 05:13 PM

Hi AdventDestiny,

We have modified the process for how we handle Launcher issues. They are no longer handled on AnswerHub but through the Help Desk. Select the "Contact Us" form on the page you linked above and submit this issue there.

Thanks,

TJ

[1]: http://help.epicgames.com+

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