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Smoke and Fire do not show on Asus Zenpad 10

Smoke and Fire do not show on Asus Zenpad 10. The fire displays correctly wen published to my Galaxy s7 edge or Pc version , but not on Asus ZenPad 10 which has the same ram and etc as my Galaxy s7 edge. Is this compatibility issue or why is that?

Thanks

MArgit

Product Version: UE 4.12
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asked Mar 23 '17 at 01:28 PM in Packaging & Deployment

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Margit
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avatar image Ed Burgess ♦♦ STAFF Mar 23 '17 at 06:53 PM

Hey Margit,

Without any information on what "fire" or "smoke" consists of (asset type and settings) it is currently impossible to answer you. Something to keep in mind is some rendering features are only supported on certain platforms. Also, depending on the particle type or what it contains this can potentially introduce bugs.

For example a particle system using the particle cutout feature will cause a crash on some devices.

What would help out a lot is if you provided the assets in question or gave detailed info on all the settings/assets so I may recreate the assets on my end to test with.

Thanks,

Ed

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1 answer: sort voted first

We have not heard back from you in a few days, so we are marking this post as resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will follow up.

Thanks,

Ed Burgess

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answered Mar 27 '17 at 05:08 PM

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